CODE OF ETHICS
hCasa di Cura Piacenza is committed to building a corporate culture of transparency ed integrity based on ethical behaviour and in compliance with reference regulations. Casa di Cura Piacenza intends to place itself in the respect of society being inspired by a clear mission and solid business principles, shared by all employees, and is always seeking to combine quality and ethics that for the structure are the basis of acting for the interests and care of the patient. The mission of the Casa di Cura Piacenza focuses on:
- in offering safe healthcare services with high quality standards;
- in responding to all the different needs of patients with excellent service quality and state-of-the-art machinery;
- always favouring, in professional behaviour and performance, respect for ethics and transparency in the servce rended to the patient;
- in being perceived by society as a trustworthy and patient-oriented facility;
- in the sharing within the clinic of significant knowledge and experience gained with the aim of increasing the knowledge summary of the entire organisation and fostering cultural autonomy.
Casa di Cura Piacenza pays particular attention to the human factor by promoting the professional enhancement of its staff, as an indispensable asset for the success of the corporate mission, ensuring the utmost respect towards the following strengths:
EGUAGLIANCY
The provision of care and treatment services at the Casa di Cura Piacenza is based on the principle of patient equality. The rules that determine the relationship between the patient and the facility are the same for everyone regardless of gender, race, religion and political opinions. The structure and the health care staff, whether own or external, of the Casa di Cura Piacenza undertakes to pay special attention, both in direct and indirect relations, to disabled persons (claustrophobic, disabled, etc.) or those belonging to weak social groups.
IMPARTIALITY
Criteria of objectivity, justice and impartiality are adopted towards patients. The provision of services is not conditioned by prejudice or improper assessments.
CONTINUITY OF SERVICE
The commitment to provide services continuously and without improper interruptions is guaranteed, ensuring maximum continuity of care by the operators in charge and the utmost respect for waiting times, which will be kept as short as possible.
RESPECT FOR PATIENT DIGNITY AND PROTECTION OF INFORMATION
The utmost respect for the patient’s dignity is ensured at all stages of the care and treatment process by favouring the humanisation of relationships, confidentiality and protection of information, as well as respect for professional ethics by the facility’s specialist staff.
EFFECTIVENESS AND EFFICIENCY
Casa di Cura Piacenza is committed to pursuing the goal of continuous improvement of service efficiency and effectiveness, adopting the most suitable organisational and procedural technological solutions to achieve the objective.
PROFESSIONALISM AND TECHNOLOGY
The use of appropriate state-of-the-art equipment and technology, combined with the professional skills, experience and continuous training of the staff, are indispensable requirements in the process of providing patient care and treatment.
ENVIRONMENTAL PROTECTION
The facility pays special attention to the protection of public health and the environment, in accordance with the provisions of European standards on waste recycling and disposal.
